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FAQ

  • What is your return policy?
    1) HerbsCanCleanse.com allows a 30 day grace period from receipt of product, for return for partial credit with the following restrictions: a. Unopened product, will be charged a 20% restocking fee. b. Opened product with less than 10% used, receives a 15% use fee. c. Product returned with more than 10% used receives a 50% handling fee. 2) All items returned shall be consumables only. No returns of books, DVD’s or any printed material will be excepted. Personal care items such as Soaps must be in original packaging (unopened and unused). 3) No returns on powder products if opened. 4) Returned UNOPENED items will receive full credit less a 20% restocking fee. 5) All credits will be issued within 45 days of date of return. 6) Damaged items shall receive no credit and returned to the sender. 7) No returns on sale items. 8) Purchaser agrees to pay all shipping charges (unless otherwise specified). Shipping All shipping is done via U.S. Postal Service. Shipping may take from 3-7 days up to two weeks. Handling time is generally 1- 3 days though, we strive to ship all orders as soon as possible. All media will ship via U.S.P.S. Media Mail. Gifts are conditional When returning a product for refund the purchaser must return gifts included with the order. If the gift is not returned the retail price of the gift will be subtracted from the amount being refunded.
  • I purchased the wrong formulas. Now, what do I do?
    That's fine. You may return unopened and unused bottles. However, a restocking fee will be deducted from your refund, and the buyer is responsible for return shipping charges. You may want to consider keeping your order. Why? Well, you might need it in the future. Often, we experience symptoms and may not have a readily available remedy. These products also have a long shelf life. Because of these two factors, having an herbal formula on hand can be vital for maintaining your health. If you are uncertain which product is best suited for your symptoms, please take a look at our Symptom/Product chart. It's a free and easy-to-read guide that you may find helpful.
  • I have a question that isn't answered here. How can I contact you?
    You can reach us through our contact form, email at info@herbscancleanse.com, 1(510) 222-4757. We're happy to help!
  • What is Nature's Pure Body Institute?
    Nature's Pure Body Institute is a reputable manufacturer of high-quality herbal remedies. They are committed to using natural ingredients and rigorous testing to ensure the safety and efficacy of their products. We are proud to partner with them to offer their products on our website.
  • How long has Herbs Can Cleanse been in business?
    Herbs Can Cleanse has been in business since 2003.
  • Why is your website called Cleanse Purify?
    We own both domain names, HerbsCanCleanse.com and CleansePurify.com. We started out with HerbsCanCleanse but the name didn't really roll off the tongue quit as well as CleasnePurify does. Cleanse Purify also reflects our relationship with Nature's Pure Body Institute as their formulas are our top sellers.
  • What is CleansePurify all about?
    CleansePurify is dedicated to supporting your overall well-being through natural inner body cleansing and high-quality, body soaps. We believe in the power of nature to help you feel your best, inside and out. We strive to provide effective and gentle products that promote a healthy lifestyle.
  • What is Herbs Can Cleanse?
    Herbs Can Cleanse (CleansePurify.com) is your online source for high-quality herbal remedies designed to promote inner body cleansing. We partner with Nature's Pure Body Institute to offer effective and natural solutions for your wellness journey.
  • What are the benefits of using your inner body cleansing products?
    Our inner body cleansing products can help to: support healthy digestion, promote regular bowel movements, aid in the elimination of waste, boost energy levels, reduce bloating, and support a healthy gut.
  • What is inner body cleansing, and why is it important?
    Inner body cleansing, also known as internal cleansing, is the practice of supporting your body's natural processes for eliminating waste and built up junk. It can help promote healthy digestion, boost energy, and improve overall well-being.
  • These pills are too large for me to swallow. What can I do?
    If this is the case try grinding them with pestle and mortar. You can then add to a smoothy or sprinkle onto a salad. They will work the same. Before returning them, please read our return policy.
  • Can I combine your inner body cleansing products with other supplements or medications?
    We recommend consulting with your doctor or healthcare professional before combining our products with other supplements or medications to avoid potential interactions.
  • How do I choose the right inner body cleanse product for me?
    The best product for you depends on your individual needs and health goals. We recommend researching the different types of cleanse products and consulting with your healthcare provider or a qualified herbalist to determine the most appropriate option. You can also review the descriptions and ingredients of each product on our website. Use our Symptom Product Chart for guidance.
  • What does "inner body cleanse" mean?
    Inner body cleansing refers to the process of supporting the body's natural detoxification pathways. Our herbal remedies are formulated to aid in the elimination of waste and toxins, promoting overall health and vitality. This often involves supporting the liver, kidneys, digestive system, and lymphatic system.
  • How do I use your inner body cleansing products?
    Please refer to the product page for detailed instructions. Generally, you'll want to take these formulas for one to three months taking one day off every week.
  • Are the formulas you sell habit-forming?
    Yes and No. Always take some time off from using these formulas. These formulas are not intended to be used every day. They are designed to assist the body and it's natural functions. If concerns arise be sure to consult a qualified healthcare practitioner as they know you best.
  • How long should I use your inner body cleansing products?
    We recommend following the instructions on each product page. These products are suitable to use six days a week up to three months. During this time you'll want to take a week off every month. If you are unsure, please consult with your doctor.
  • Can I use your inner body cleansing products if I'm pregnant or breastfeeding?
    No. Never use cleanse formulas when trying to get pregnant, pregnant or nursing. We strongly advise you to consult with your doctor before using any inner body cleansing products if you are pregnant or breastfeeding.
  • Are Herbs Can Cleanse products safe?
    We prioritize safety and quality. All of our herbal remedies are sourced from Nature's Pure Body Institute, known for their commitment to rigorous testing and quality control. However, it's crucial to read product labels carefully and consult with your healthcare provider before starting any new herbal regimen, especially if you have existing health conditions, are pregnant, or are breastfeeding.
  • How do I choose the right inner body cleansing product for me?
    We recommend reading the product descriptions, considering your individual needs and goals, or consulting with a healthcare professional. If you are new to cleansing, you may wish to start with Kidney Rescue and Liver Balance Plus. Take equal amounts of these two formulas for two weeks followed by a one - three months of Whole Body & Colon Program.
  • How do I track my order?
    Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order on the USPS website.
  • Do you offer international shipping?
    No. Due to the many regulations with shipping internationally, we regret we do not at this time.
  • Can you ship via FedEx or UPS?
    We normally ship USPS. We have found that they are reliable and in most cases the least expensive of all the carriers. If you are concerned about the speed of delivery choose the Priority option or better yet call in your order and request a different carrier.
  • How will you ship my purchase?
    All orders are shipped via USPS First Class Mail or Priority Mail.
  • Disclaimer:
    These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. Always consult with your healthcare provider before starting any new herbal regimen. Do not use if trying to get pregnant, pregnant, or nursing.
  • Do you offer any discounts or promotions?
    Yes, we occasionally offer discounts and promotions. Sign up for our email newsletter to stay informed about our latest offers. We also have quantity discounts. When you buy 3, 6 or 12 bottles of Nature's Pure Body Institute products you pay less per bottle.
  • Are your products safe for children?
    Our products are formulated with natural ingredients. However, it's always best to consult with a pediatrician before using any new products on children. Please keep in mind the dosage and size of the tablets! Our body soaps are generally safe for, children, but we advise parental supervision when in use. Always do a skin reaction test when trying something new.
  • What if I receive a damaged or incorrect item?
    Please contact us at 1(510) 222-4757 within 3 days of receiving your order, and we will gladly assist you in resolving the issue.
  • What types of body soaps do you offer?
    At this time we only offer body bars.
  • How long does a bar of your soap last?
    The lifespan of a bar of soap depends on how frequently it is used and how well it is stored. Generally, a bar of our soap will last for 6 weeks with regular use.
  • Are your body soaps suitable for all skin types?
    River Soap Company and Plantlife soaps are formulated to be gentle and suitable for most skin types. However, if you have sensitive skin, we recommend trying a small area first or looking for a specific scent. Argan Skin Bar from Plantlife is an excellent bar for sensitive skin.
  • How should I store my body soaps?
    Store your soap in a well-drained soap dish to prolong its life.
  • What are the benefits of using your body soaps?
    The body soaps we carry are designed to cleanse gently, nourish the skin, moisturize, soothe, and offer aromatherapy benefits. They are formulated with natural oils and essential oils.
  • Are the soaps you sell cruelty-free and vegan?
    Yes, all of our soap products are cruelty-free and vegan.
  • Do your soaps contain artificial fragrances?
    No, Plantlife and River Soap Company use only natural essential oils to provide fragrance to their soaps.

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