To return a product, reach out to our customer service team at info@herbscancleanse.com or call 1(510) 222-4757. Make sure the item is unopened and in its original packaging. Our team will guide you through the return process.

That's fine. You may return unopened and unused bottles. However, a restocking fee will be deducted from your refund, and the buyer is responsible for return shipping charges. You may want to consider keeping your order. Why? Well, you might need it in the future. Often, we experience symptoms and may not have a readily available remedy. These products also have a long shelf life. Because of these two factors, having an herbal formula on hand can be vital for maintaining your health. If you are uncertain which product is best suited for your symptoms, please take a look at our Symptom/Product chart. It's a free and easy-to-read guide that you may find helpful.

1) HerbsCanCleanse.com allows a 30 day grace period from receipt of product, for return for partial credit with the following restrictions: a. Unopened product, will be charged a 20% restocking fee. b. Opened product with less than 10% used, receives a 15% use fee. c. Product returned with more than 10% used receives a 50% handling fee. 2) All items returned shall be consumables only. No returns of books, DVD’s or any printed material will be excepted. Personal care items such as Soaps must be in original packaging (unopened and unused). 3) No returns on powder products if opened. 4) Returned UNOPENED items will receive full credit less a 20% restocking fee. 5) All credits will be issued within 45 days of date of return. 6) Damaged items shall receive no credit and returned to the sender. 7) No returns on sale items. 8) Purchaser agrees to pay all shipping charges (unless otherwise specified). Shipping All shipping is done via U.S. Postal Service. Shipping may take from 3-7 days up to two weeks. Handling time is generally 1- 3 days though, we strive to ship all orders as soon as possible. All media will ship via U.S.P.S. Media Mail. Gifts are conditional When returning a product for refund the purchaser must return gifts included with the order. If the gift is not returned the retail price of the gift will be subtracted from the amount being refunded.